Refund Policy for Peak Career Path
Effective Date: 12-12-2024
At Peak Career Path, we strive to provide quality services to both employers and job seekers. This Refund Policy outlines the conditions under which refunds may be requested and issued for our services.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
1.1 Service Not Delivered:
- If a service (e.g., job posting or resume review) has not been initiated or delivered within the promised timeframe, a full refund may be granted upon request.
1.2 Technical Errors:
- If a payment is processed in error (e.g., duplicate charges), the excess amount will be refunded.
1.3 Dissatisfaction with Service:
- Refunds for dissatisfaction with services rendered will be evaluated on a case-by-case basis. Supporting evidence (e.g., feedback or documentation) must be provided.
2. Non-Refundable Services
The following services are non-refundable once initiated or delivered:
2.1 Resume Review:
- Once the review has been completed and delivered to the client, no refund will be issued.
2.2 Job Postings:
- Refunds are not available for job postings once they have been published on the platform.
2.3 Subscription Services:
- Fees for subscriptions or recurring services are non-refundable after the billing period begins.
3. Refund Request Process
3.1 How to Request a Refund:
- Email your refund request to info@peakcareerpath.org with the subject line: “Refund Request.”
- Provide the following details:
- Name and contact information.
- Date of purchase.
- Service purchased.
- Reason for the refund request.
3.2 Timeframe for Refund Requests:
- Refund requests must be submitted within 14 days of the purchase date.
3.3 Processing Time:
- Approved refunds will be processed within 7-10 business days and issued via the original payment method.
4. Conditions for Refund Approval
Refund approval is subject to:
- Verification of the claim.
- Confirmation that the service was not delivered or met the agreed terms.
5. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on our website and will take effect immediately.
6. Contact Us
For questions or concerns about this Refund Policy, please contact us:
