PAIA Manual
Peak Career Path (Pty) Ltd
1. Introduction
This manual has been prepared in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (PAIA). It outlines the procedure for accessing information held by Peak Career Path (Pty) Ltd, to assist individuals in exercising their rights.
2. Company Contact Information
- Company Name: Peak Career Path (Pty) Ltd
- Email: support@peakcareerpath.org
3. Guide to PAIA
A guide on how to exercise rights under PAIA is available from the South African Human Rights Commission (SAHRC). The guide provides details on how to request access to information and is available at:
4. Access to Records Without a Formal Request
The following types of records are accessible without a formal PAIA request:
- Company registration and compliance documents;
- Privacy policies and terms of service;
- Information on services and subscriptions;
- Publicly available marketing materials.
5. Categories of Records Available Under PAIA
You may request access to the following categories of records:
- Personnel Records: Employment contracts, payroll, and HR policies.
- Customer Records: Subscription details, correspondence, and service usage information.
- Financial Records: Financial statements, invoices, and audit reports.
- Operational Records: Policies, procedures, agreements, and contracts.
- Legal Records: Legal correspondence, contracts, and compliance documents.
6. Procedure for Accessing Records
To request records, follow these steps:
- Complete Form C (available on the Department of Justice or SAHRC website).
- Submit the completed form to the Information Officer at support@peakcareerpath.org or deliver it to our physical address.
- Include the following information in your request:
- Detailed description of the requested record.
- Proof of your identity.
- Preferred form of access (inspection, copy, electronic, etc.).
7. Fees
Fees may be charged for processing your request, as prescribed by PAIA regulations. These include:
- A request fee, payable when submitting your application.
- An access fee, payable before access to records is granted.
Details of applicable fees are available from the Department of Justice.
8. Grounds for Refusal of Access
Access to certain records may be refused based on the following grounds:
- Protection of third-party privacy.
- Protection of confidential commercial information.
- Legal privilege and confidential advice.
- Protection of security, safety, and property.
Where access is refused, reasons will be provided in writing as required by law.
9. Available Remedies
If your request is denied, you may:
- Lodge an internal appeal, where applicable.
- File a complaint with the South African Human Rights Commission (SAHRC).
- Approach a court for relief.
10. Security Measures
Peak Career Path (Pty) Ltd takes the security of personal information seriously and adheres to strict measures to protect it. Access to records is restricted to authorized personnel only.
11. Updating of the Manual
This manual will be updated periodically to reflect any changes in legislation or company policies.
